Frequently asked questions

What is your return policy?

You can request a return within 30 days of receiving your item. Items must be unworn or unused, with tags, and in their original packaging. To start a return, contact us at info@unlimshop.com.

Can I cancel my order?

You can cancel your order within 24 hours of placing it by contacting us at info@unlimshop.com. After 24 hours, or once the order has shipped, it can no longer be cancelled, but you can still return it under our return policy.

How long does delivery take?

Orders are processed within 1 to 2 business days before shipping. Delivery then takes 6 to 8 business days. The total time from order to delivery is up to 10 business days.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number so you can follow your delivery.